Our vision
We believe every organisation, whatever its size or technical capability, should be able to use the full potential of open-source observability technology. Our vision is to bridge the gap between the powerful, collaborative nature of open-source products and the practical needs of businesses. By removing the complexity of management and support, we let our clients focus on what they do best.
Our commitment
We are committed to making open-source observability technology accessible and manageable for everyone. Config Services was born from seeing first hand the challenges people face when trying to get support for an open-source product.
We provide expert outsourced management and support for products such as LibreNMS, Zabbix and Oxidized. Open-source software offers flexibility and innovation, but managing and supporting it can be a real barrier to adoption.
What we do
We specialise in comprehensive management and support for open-source products. That covers everything from setup, configuration and customisation to ongoing maintenance, security updates and technical support. Our team are seasoned professionals with deep expertise across a wide range of open-source technologies. We handle the technical side, so our clients get the benefits of open-source software without the usual overhead.
Why choose us
- Expertise We are deeply embedded in the open-source community, with extensive experience of managing complex open-source projects.
- Tailored solutions No two businesses are the same. We shape our services around each client's needs for efficiency and effectiveness.
- Commitment to open source Open source isn't an afterthought for us, it is fundamental. We advocate for, contribute to and build on open-source solutions.
- Transparent practices We are open in everything we do, so clients have full insight into, and control over, their technology and our work.
We are not tied to a particular tool or platform, so we can provide advice, support and guidance across a range of open-source products. From managing your updates to monitoring the health of your platform or optimising performance, we help you make the most of your investment. We are also here as an escalation option whenever you have questions.
We can take on one-off projects, such as fixing an installation, helping with a migration or improving an existing installation, or provide retained services for ongoing management and support.
Partner with us
If you want to simplify your open-source software management, or need a partner who understands the detail of open-source technology, contact us to find out how we can help your organisation thrive.
Our story is ongoing, and every client we help is part of it. We are excited about what the future holds and invite you to join us in making open source universally accessible and manageable.