Your monitoring system is a critical dependency. If it becomes unavailable, unresponsive or degraded, alerts stop firing and issues go undetected. Monitoring Assurance acts as an external safety net, checking that your monitoring platform itself is running and behaving as expected.
By adding a second, independent layer of monitoring, you can be confident that dashboards are updating, checks are running and alerts can be trusted. When problems are found, notifications go out immediately through your chosen channels, so you stay informed even when your primary monitoring is impaired.
Why Monitoring Assurance?
When a monitoring platform fails silently, incidents go unnoticed. Dashboards stop updating, alerts don't fire, and teams assume everything is healthy, until it isn't.
Monitoring Assurance answers one simple, critical question: is my monitoring system working right now?
What it does
Monitoring Assurance continuously checks the operational health of your monitoring platform, including service availability, responsiveness and key indicators that confirm it is working as expected. When issues are detected, alerts are sent straight away through your chosen channels, even if your primary platform is degraded or offline.
What you get
- Monitoring health dashboard A dedicated dashboard with a clear, real-time view of your platform's status, alongside historical performance and availability data.
- Flexible alerting Notifications through the channels that fit your workflow, including email, Slack, webhooks and other supported integrations. Alert routing depends on your tier.
- Lightweight agent A small, secure agent on your monitoring platform collects health and service metrics and sends them to the Monitoring Assurance cloud.
- Fully managed cloud platform We run the platform for you, including availability, updates, maintenance, and data storage and retention. There is no infrastructure for you to manage, patch or scale.
- Historical visibility Spot recurring issues, understand stability over time, and support audits and post-incident reviews. Retention varies by tier.
Compare tiers
Professional
£9 / $12 per month for 5 nodes
Baseline assurance that your monitoring platform is online and responsive, with essential alerting and visibility.
Business
£16 / $22 per month for 5 nodes
For teams that need faster polling, multiple alert destinations and custom health checks.
Enterprise
£22 / $30 per month for 5 nodes
For larger or regulated environments that need long-term retention, extensive alert routing and advanced customisation.
| Feature | Professional | Business | Enterprise |
|---|---|---|---|
| Nodes included | 5 | 5 | 5 |
| Additional nodes, each per month | £1 / $1.50 | £1 / $1.50 | £1 / $1.50 |
| Polling interval | 5 minutes | 1 minute | 1 minute |
| Alerting destinations (email, Slack, webhooks + more) | 1 | 5 | 10+ |
| Dashboards and visualisation | ✓ | ✓ | ✓ |
| Custom monitoring checks | – | ✓ | ✓ |
| Data retention | 1 year | 1 year | 2 years |
| Price per month (GBP / USD) | £9 / $12 | £16 / $22 | £22 / $30 |
Every plan includes 5 nodes, and each additional node is £1 / $1.50 a month. Prices are per calendar month. Discounts are available on annual plans.
Get started
Deploy the agent, connect your monitoring platform, and know that your monitoring is being monitored. If you'd like help choosing a tier or defining custom health checks, get in touch and we'll guide you through the setup.